Discover our services

Customer support & Customer services

Ordering process: Order, Packing list, Invoice, etc.

Coordination with your sales organization

Sending brochures & marketing material to prospects and customers

Inventory management and control

Handling of consignment inventory

Product warehousing, receive, stock, pick, pack, ship

Import/export declaration

Complaints handling and return to manufacturer

Sending out and managing return shipment of loaner sets

Control of the "Fiche Navette" for the cleaning proof and the sterilization cycles performed by the user

Control of each instrument of the returned set following the instructions of our customer’s quality agreement

Replacement of the eventual damaged instruments

Refilling of the loaner set for next shipment

Official home for subsidiaries or branches

Registered company address

Dedicated phone line

Training and meeting facilities in house

Ensure compliance, identify improvements, and enhance project efficiency.

Analyze feasibility, resource allocation, risk management, and potential outcomes.

Utilize expert knowledge and cutting-edge tools for informed decision-making.

Deliver precise and actionable insights for successful project realization.